Rolex Day-Date 36 18238 36mm 10P diamond X serial

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Import duties, taxes, customs fees, and shipping charges are not included in the selling price.
All duties, taxes, fees, and shipping charges are the responsibility of the buyer.
Exceptionally, sales tax imposed by certain U.S. states is collected in advance at the time of payment. Please note that import duties are separate and must be paid upon import.

※Japanese tax is not included in the listed price.
Please note that if the purchased watch is shipped to a Japanese address or purchased in our physical store, 10% Japanese tax will be added to the listed price.

For countries where Trusted Checkout is not available (i.e., bank transfer only), we may not be able to ship your order due to shipping carrier regulations.
For luxury watches exceeding a certain value, additional insurance will be applied, and the insurance fee will be added to the shipping cost shown on the product page.
Please note that some countries are not eligible for high-value insurance coverage. For safety reasons, we cannot accept orders from countries not covered by such insurance.
If delivery is not possible or insurance coverage cannot be arranged, your order will be cancelled. We appreciate your understanding.
For details on shipping and insurance fees, or to confirm whether your country is covered, please contact us.

Crocodile leather bracelets cannot be shipped outside Japan due to export restrictions under CITES.
Therefore, for purchases made outside Japan, we will remove the bracelet and ship only the watch case and buckle.
Please note that no price reduction will be offered due to the exclusion of the bracelet.

Regarding our return policy, we accept returns if you contact us within 14 days of receiving the watch.
Refunds will be processed through Chrono24 and will be based on the amount you paid via Chrono24 (Refunds may be reduced depending on the reason and method of return).
Taxes and fees are non-refundable.
Except in cases of willful misconduct or gross negligence on our part, we are not liable for any claims made more than 14 days after delivery.
Please note that the warranty does not cover dead batteries in quartz watches.
We cannot cover the cost of batteries or repairs, nor can we accept returns due to dead batteries.
If you need to replace the battery, you will be responsible for the cost.

Please do not hesitate to send us a message for more information.
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